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40 books based on 67 votes: Developing the Leader Within You by John C. Maxwell, How Successful People Think: Change Your Thinking, Change Your Life. JOHN C. MAXWELL. THOMAS NELSON this book, except for brief quotations in critical reviews or articles. Scripture quotations . What a priceless treasure leadership authority John Maxwell offers as he boils everything he's learned about. Thoughts About Thinking: John C. Maxwell is one of Amer- Maxwell has authored over 30 books, many of which are New York Times best sellers. On his path.

L ist their past achievements Helping people to recall their past successes can be a great source of encouragement. Many people lack the ability to recall their past achievements, or may not be able to see the link between a past achievement and the current task.

I nstill confidence when they fail Many people give up at the first failure. Encouragement at this critical point can make a huge difference.

A good way of handling this is to tell of your own past failures. Often people won't realise that you have also made mistakes and had failures, but have managed to move on beyond them. This can be a huge source of encouragement. E xperience some wins together Assisting people to successfully complete a challenging task can be a huge boost to their belief in their own ability. Help people to achieve small successes and you build their ability to conquer larger problems.

Both their confidence levels and their skills are boosted in this way. Maxwell - Relationships Page 5 of 15 V isualise their future success Maxwell describes a laboratory experiment where rats were dropped into jars of water. If the jar was left in darkness the rat would swim for just over three minutes and then give up and drown. If there was a ray of light shining into the jar the rats could keep swimming for 36 hours!

That's a powerful illustration of the power of hope.

If we "cast a vision E xpect a new level of living Konrad Adenaur said "We all live under the same sky, but we don't all have the same horizon". Encouraging people to stretch themselves and expand their horizons will help them to move on to a new level of effectiveness and achievement. Maxwell ends by noting that this involves an element of risk, but that helping people to fulfil their potential is worth it.

Robert Louis Stevenson Some things to think about: Who have been the main sources of encouragement in your life? What experiences caused these people to have such a place in your life? Do you see yourself as encourager?

How can you improve your ability to encourage others? How Can I Connect with People? This week we consider part two of the second section the building blocks of relationships of Maxwell's book "Relationships ".

Maxwell introduces this chapter which is closely based on Law 10 of his 21 Irrefutable Laws of Leadership with a description of Elizabeth Dole's public speaking ability, or, to be more accurate, her ability to "connect" with large groups of people Elizabeth Dole is the wife of Bob Dole, a conservative American politician who ran for president in Apparently, she has the ability to make everyone listening to her feel that they are friends, even when speaking on television without the benefit of personal presence.

In stark contrast, Bob Dole came across as "stern and distant" during his presidential campaign. Many US presidents have come to power after demonstrating their ability to connect with the people Maxwell cites Kennedy, Reagan and Clinton as particular examples. Needless to say, Bob Dole was not elected, but after the election he appeared on a TV talk show and came across as "relaxed, approachable, and able to make fun of himself.

Developing the Leader Within You 2.0 Workbook by John C. Maxwell

And he was a hit with the audience. He had finally connected. While one comes across as the Grandfather of the Nation, the other comes across more as a stern lecturer! That is the Law of Connection You can't move people to action unless you first move them with emotion.

The heart comes before the head". Connect in Public and Private While leaders need to connect publicly with large groups of people, the same thing needs to happen on a one-to-one basis between individuals. Maxwell tells how his staff used to groan when he would say "People don't care how much you know until they know how much you care" because he quoted the saying so often, but it is true.

Maxwell - Relationships Page 6 of 15 Connect with People One at a Time Maxwell states that a key to connecting with groups of people is to see them as individuals. General Norman Schwarzkopf once said, "I have seen competent leaders who stood in front of a platoon and all they saw was a platoon.

But great leaders stand in front of a platoon and see it as 44 individuals". Put a "10" on Every Person's Head "One of the best things you can do for people is to expect the best of them.

I call it putting a '10' on everyone's head". Jaques Wiesel quoted a survey of self-made millionaires which showed that they all, consistently only saw the good in other people. Encouraging and genuinely appreciating other people will help you connect with them. Having a strong connection with people is particularly important when facing great challenges.

In the workplace the results of strong connections between the leader and the employees will usually show up in the way in which the organisation works. Employees are likely to be loyal and hard-working in such an environment. As an example, Maxwell refers to Herb Kelleher, the CEO of the highly successful Southwest Airlines, who was adored by his employees, largely as a result of his informal, connecting style of leadership.

In the employees took out a full-page advert in a national newspaper that said among many other things "Thanks, Herb For being a friend, not just a boss". Maxwell: "Don't ever underestimate the importance of building relational bridges between yourself and other around you". One last quote an old saying : "To lead yourself, use your head; to lead others use your heart".

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Some things to think about: Can you think of any leaders who have had the ability to touch your heart? How good are you at "building relational bridges" with the people around you? How could you improve this ability? This week we're on to part three of the second section the building blocks of relationships of Maxwell's book "Relationships ".

Maxwell kicks off with a series of quotes and jokes and includes a lot of pertinent quotes throughout the chapter : Edgar Watson Howe: "No man would listen to you talk if he didn't know it was his turn next"!

Seven Principles of Planning By John C. Maxwell

Lyndon B. Johnson: "You ain't learnin' nothin' when you're doin' all the talkin'". Woodrow Wilson: "The ear of the leader must ring with the voices of the people". These comments all point to the importance of listening for building and maintaining relationships. Maxwell then sets the scene by considering the benefits that good listening skills can bring. The Value of Listening Listening Shows Respect All too often people are trying to impress the other party in a conversation.

Maxwell's advice is to be "impressed and interested, not impressive and interesting"! Listening Builds Relationships Maxwell - Relationships Page 7 of 15 Dale Carnegie: "You can make more friends in two weeks by becoming a good listener than you can in two years trying to get people interested in you".

Being focussed on yourself is a certain turn-off in a relationship.

David Schwarz: "Big people monopolize the listening. Small people monopolize the talking". Listening Increases Knowledge The ability to truly listen to other people is likely to bring a far greater understanding of the people you interact with, your work and workplace, and even yourself. Maxwell tells a story about a tennis pro who had a pupil who insisted on giving his own opinions of how he could improve his game. After a while the tennis pro simply began to agree with the pupil.

Later he commented, "I learned a long time ago that it is a waste of time to try to sell real answers to anyone who just wants to buy echoes"! A common danger in this regard is to assume that you know it all. One needs to accept that one is not an expert in all matters and be prepared to listen to others. Listening Generates Ideas Maxwell tells of a company in the USA that owns a number of highly successful restaurant chains. If one is prepared to listen to other people you will be presented with plenty of ideas to consider.

Even ideas that are not so good in themselves may be helpful in triggering other new thoughts in you. Listening Builds Loyalty If one doesn't take the time to listen to other people they will go in search of someone who will.

This can lead to the breakdown of marriages, friendships, business partnerships, etc. Conversely, good listening skills will be attractive to other people and will engender loyalty in them. Listening to people will help them, but it will also help you through improved information and understanding of people and situations. How to Develop Listening Skills Having provided a motivation for the importance of good listening skills, Maxwell provides nine practical tips.

Look at the Speaker The starting point of good communication is to give the other person your undivided attention. Don't stare at your computer screen, papers, etc. If necessary, reschedule the meeting for a less busy time. Don't Interrupt This is irritating to almost anyone. Robert L. Montgomery: "It's just as rude to step on other people's ideas as it is to step on their toes"! Maxwell identifies three possible reasons for interrupting: i.

Placing insufficient value on what the other person is saying ii. Trying to impress the other person with their insight iii. Excitement at the topic of the conversation If you tend to interrupt people, examine your reasons, and use this to help you control the habit. Don't be put off by silent periods in a conversation. They give an opportunity to both participants for reflection on what has been said, and consideration of a proper response.

Try to ensure that you have a good understanding of what is being discussed. Determine the Need at the Moment Try to assess what the other person is trying to get from the conversation. By putting yourself in their shoes you will improve your ability to understand them. Check Your Emotions Maxwell - Relationships Page 8 of 15 Many people have "emotional baggage" which dictates their reactions to other people.

If you find yourself losing control of your emotions in a conversation try to restrain yourself and ask yourself what is causing this reaction. At the very least, you should hear the other person out. Suspend Your Judgement Again, you should the full story from the other person before jumping into the conversation. Don't jump to conclusions. Sum Up at Major Intervals This is one of the key techniques of "active listening".

John H. Melchinger: "Comment on what you hear, and individualize your comments It will help you keep on track as a listener At natural breaks in the conversation summarise your understanding of what the other person has said. This will help you to ensure that you are understanding, and will assure the other person that you are listening and endeavouring to truly understand them.

Ask Questions for Clarity Maxwell notes that most good reporters are good listeners, and that is partly due to their ability to ask good questions. It's important not to question aggressively or confrontationally, but to gently try to ease out further details and clarification of what has been said. Always Make Listening Your Priority Many leaders listen less and less as they ascend the corporate ladder.

Apparently, Sam Walton founder of the Wal-Mart - the biggest supermarket chain in the world never lost the ability to listen to his employees. He once got his pilot to drop him off in the middle of Texas and then fly on to meet him miles away so that he could ride in one of his delivery trucks and talk to the driver.

A closing quote: "Most people are able to hear, fewer are capable of really listening. However, it's never too late to become a good listener. It can change your life - and the lives of the people in your life". Some things to think about: Do you know any really good listeners?

What is it that makes them so? Would you say that you are a good listener?

How could you improve your ability to listen? This week we begin the third and final section of Maxwell's book "Relationships ". This section covers the growth and development of relationships. Maxwell opens with a lengthy quote from Stephen Covey's well-known book "The Seven Habits of Highly Effective People", which underscores the importance of good character and the trust which this will instill in others.

And it is the foundation upon which many other qualities for success are built, such as respect, dignity, and trust". Maxwell makes the point that many people believe that they can cut corners on small issues, and all will be well as long as they don't have any major moral collapses.

However, integrity does not thrive in grey areas and semantic escape routes consider Bill Clinton's attempts to define his escapades with Monica Lewinsky as anything but what they were, as a dramatic example of the latter. Integrity is often most apparent when under pressure, and this is when the lessons learned and the character forged in Maxwell - Relationships Page 9 of 15 the small issues of life can ensure that one does the right thing: "Character isn't created in a crisis; it only comes to light"!

Integrity Is an Inside Job People will often try to lay the responsibility for their character or lack of it on circumstances or upbringing, or other external factors. This is often apparent in siblings who may grow up very differently. I'm sure all of us know families where brothers and sisters have followed radically different paths in life, despite the similarities of upbringing that they have shared.

Maxwell contrasts character and credentials as follows: - "credentials are transient; character is permanent - credentials [focus on] rights; character [focuses] on responsibilities - credentials add value to only one person; character adds value to many people - credentials look to past accomplishments; character builds a legacy for the future - credentials often evoke jealousy His insights will help you instill up-and-coming team members with the intangible leadership qualities they need to excel.

In Attitude , John C. Maxwell explores an intangible asset that makes all the difference in the life of a leader. He investigates how attitudes form, why they matter, and how they shape a leader's future.

From his insights, you will learn how to pinpoint problem thinking in yourself and others and how to promote a positive outlook on your team. As you read, you'll also gain a healthier perspective on adversity and failure, and you'll be challenged to reassess your definition of success.

In Leadership , John C. Maxwell prepares you to make the most of the opportunities you have to impact others. Sharing wisdom learned from decades of studying and practicing leadership, he presents the bottom line of what it takes to lift up your leadership quotient. Format: Downloadable PDF file.This week we begin the third and final section of Maxwell's book "Relationships ". Give the world the best you have anyway. The ability to understand people can be a major success factor in every area of your life.

This was particularly true for the people who worked with him.

E xperience some wins together Assisting people to successfully complete a challenging task can be a huge boost to their belief in their own ability. LeGrand Richards. Both their confidence levels and their skills are boosted in this way.

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